Refund policy

We, at Bunira™, want you to be happy with your purchase. 

Please review the product details carefully before placing your order.

  • Size & Fit: Check the measurements and size specifications provided to ensure the outfit meets your requirements.

  • Fabric & Colour: Review the fabric details and product images carefully. Actual colours may vary slightly due to lighting and screen settings.

  • Design & Embellishments: Carefully review the product images and description to understand the design, prints, borders and embellishments.

Returns will not be accepted due to change of mind, personal preferences, or dissatisfaction with the fit, fabric, colour, design or embellishments, provided the product supplied matches its listed description and specifications.

Please ensure that the product meets your requirements before placing your order.

We accept eligible returns within 3 days of delivery only in the following cases:

  • Product received is damaged.
  • Wrong product has been delivered.
  • Product has a manufacturing defect.

You must contact us within 3 days of delivery and provide clear photographs and an unboxing video showing the condition of the package and product.

Return Conditions

To be eligible for a return, the product must:

  • Be unused and unworn.
  • Be in its original condition and packaging.
  • Have all original tags attached.
  • Be accompanied by proof of purchase.

Products returned without prior approval will not be accepted.

Non-Returnable Products

The following products are not eligible for return or refund:

  • Sale, discounted, or clearance products.
  • Customized, altered, personalized, stitched, or made-to-order products.
  • Products returned due to change of mind.
  • Products where the customer ordered the wrong size, colour, design, or variant.

Refunds

Once the returned product is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be processed to the original payment method, or through UPI/bank transfer where applicable, within 10 business days.

Bank or payment gateway processing times may result in additional delays.

Return Shipping

Where the return is due to a wrong product, damage, or manufacturing defect attributable to Bunira, return shipping will be arranged by us or reimbursed as applicable.

Returns for any other reason, where accepted at our discretion, shall be subject to return shipping charges borne by the customer.

Contact Us

For return or refund requests:

Email: support@bunira.in

Return Address:
First Canvas Ventures Pvt Ltd
AG-15, Unitech Arcadia,
Sector 49, GURUGRAM – 122018
Haryana, India

Bunira reserves the right to reject a return or refund request if the return-request does not meet the above conditions.